What Draypec does
Each service ends with something the company keeps: what it gets, what is left out, and where to check the proof.
Online stores
The company wants to sell online for the first time, or needs to change platform without losing years of products, customers and orders.
What the company ends up with
- The store open to customers: new, or moved with the catalogue, the customers and the order history
- Every old web address pointing to the right new page
- MB WAY and Multibanco at checkout
- The invoicing program the company already uses, connected to the store
What changes
Before the new store opens, everything in the old one is listed and counted, so nothing is found missing afterwards.
Proof
Plurifil.pt, live and open to anyone.
Not included
Customer passwords, on a migration. Each customer chooses a fresh password the first time they buy.
First step
A 30-minute call. Most store projects go straight to a fixed-scope proposal.
Websites
Explaining what the company does takes a phone call, and the enquiries that arrive have no detail.
Made-to-measure kitchens and wardrobes, in Braga since 1987.
Measured, designed and fitted. The quote arrives within two working days.
What the company ends up with
- The site live, built to be read on a phone, with the technical work that lets Google find it (technical SEO)
- The words written before the design, with the people who talk to customers
- Domain, hosting, texts and visitor statistics registered in the company's name
What changes
Structure, words and build move together, so the design never waits for text that arrives late.
Proof
This website.
Not included
Writing new content every month after launch.
First step
A 30-minute call to hear how customers find the company today. The proposal fixes the pages and the deadline.
Email & CRM
The abandoned cart, the message after a purchase and the customer who went quiet all depend on someone remembering to write.
What the company ends up with
- Automatic emails for the abandoned cart, after the purchase and for the customer who stopped buying
- The existing customer list organised by what each customer did (that is what a CRM is)
- A calendar of campaigns, each one with a person responsible
What changes
Each email starts from something the customer did, so following up no longer depends on memory.
Proof
7 automatic sequences active and 19 campaigns sent since March, in Plurifil's Klaviyo account, read in August 2026.
Not included
Buying contact lists. The emails go to people who bought or asked to hear from the company.
First step
A look at the current list and the emails already going out, during the 30-minute call.
Where to start?
That is what the 30-minute call is for.
Internal software & ERP
Stock lives in a spreadsheet, and every other number means asking someone to export a file.
What the team opens each morning
- Orders, stock, margin, production and warehouse on one screen
- One page per question, for example which products will run out this week
- Data read from the certified program where invoices live, and written back through a queue a person can check
What changes
The software is built on top of the certified system the company already pays for, so invoicing stays exactly where it is.
Proof
At Plurifil, this software had 35 user accounts in nine roles on 3 August 2026.
Origin
This is the work Draypec began with: the founder built this system inside Plurifil, and the agency came after. Read the Plurifil case
Not included
Replacing the certified invoicing system.
First step
A paid diagnostic of two to four days inside the real process. It ends with a short report of what is worth building first, and the company keeps the report either way.
Automation & integrations
An order lands in the online store and somebody types it again into the invoicing program.
What the company ends up with
- A written decision on which program owns each piece of data, before any technology
- Products, stock, orders and invoices passing between the store and the ERP without anyone retyping them
- The ones that fail shown on a screen, waiting for a person to review
What changes
Every connection keeps a queue and tries again, so a failed order waits where someone will see it.
Proof
At Plurifil, orders come in from the store on their own, and stock goes out from the certified accounting program to the store, in one direction only.
Not included
Programs that offer no way to read or write their data. Whether the company's programs do is checked in the first call.
First step
Name the two programs and the data copied by hand between them. A single connection goes straight to a proposal; a chain of several goes through the diagnostic.
The one service where AI is what the company buys. In the other five it is how Draypec builds.
Applied AI
Orders arrive as PDFs and emails, and someone reads each one and types it in.
One routine, three steps
- A pass mark, written first: the draft order has the right product codes and quantities.
- The routine reads the document and prepares the draft.
- In the first week every document is counted. If the pass mark is missed, the routine is switched off and the old way continues.
What changes
A person approves each draft before it enters the company's programs, so the decision stays with the team.
Proof
In daily use at Plurifil, reading orders that arrive by email or as a PDF.
Not included
Routines without a written pass mark.
First step
The diagnostic. It shows which documents arrive most often, and that decides which routine is built first.
How it is delivered
Scope, dates and price are written on one page before anything is built.
- 1
Call
What happens today, and whether it fits a fixed-scope project.
- 2
Diagnostic
If the scope is not clear yet: two to four days inside the real process, paid and deducted if the project goes ahead within 60 days.
- 3
Proposal
Deliverables, dates, access, what is left out and one price, on one page.
- 4
Delivery
Working versions the team can try, then 45 days of support.
Start with what takes the most hours
If that is hard to tell, write down what is still done by hand. The first reply says which service it belongs to.